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Home |
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Join Now! |
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Current Selections |
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About the Club |
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Policies |
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FAQ |
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Member Support |
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Contact |
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New! Jigsaw Central Puzzle Store Purchase the puzzle you want - when you want it! |
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Terms & Conditions |
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A full statement of our Terms & Conditions is available here.
Shipping Policy and Rates |
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Your puzzles are usually shipped within 7 days of the date when selection closes, which is approximately the 23rd of the month. Due to postal delays and schedules we cannot guarantee arrival of a puzzle to you by a specific date.
Shipping rates are calculated as a flat average rate from our facility in Maryland. In most cases, we ship USPS Priority Mail.
Return Policy |
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In general, we cannot accept returned puzzles except in the case of a product defect. Defective puzzles, i.e. missing pieces or bad cuts, can always be returned. Please use the Member Service Request Form to request a return for a defective puzzle. Defective puzzles will be replaced at no charge.
Membership Cancellation Policy |
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You may cancel your membership at any time without penalty. Please remember that your credit card is charged when puzzles are shipped, so if you cancel after a shipment has been made you will still be charged for that shipment.
Credit Card Charge and Refund Policy |
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We charge your credit card for puzzles and shipping when puzzles are shipped. Once a shipment has been made, we accept returns for exchange only in the case of defective merchandise.
Privacy Policy |
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Our full privacy policy is available here, but to sum it up: We don't share your information with anyone.
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